Guides
What every feature does, in plain English.
Handy guides to help you make the most of every feature in Orbit Commerce, from building your shop through to getting paid.
Build
Pages, media, menus, and how the whole thing looks.
Custom fields: the product details every shop needs and no platform includes
Every shop sells something with details that do not fit in the standard boxes. Burn time, allergens, care instructions, who a gift is for. Custom fields let you add your own boxes, then actually use what goes in them.
The page builder: change your shop without waiting on a developer
Drag sections onto a page, see the result as you go, publish when it looks right. The point is not that it is pretty. The point is that the person with the idea is the person who can ship it.
Navigation: the menu is doing more selling than your homepage
Most visitors work out whether you sell what they want by reading the menu. Not your homepage copy. The menu.
Sell
The ways money comes in: products, trade accounts, subscriptions, gift cards, channels.
Wholesale and trade accounts: stop running your B2B on emailed spreadsheets
Your trade customers log into the same shop as everyone else and see their own prices. Orders raise invoices on the terms you agreed. The emailed spreadsheet goes in the bin.
Subscriptions: turn one good month into a predictable one
The hard part of running a shop is that every month starts at zero. This is the only real fix. Weekly through annual billing, with trials, setup fees and pausing you control.
Gift cards: money now, from customers you have not met yet
Gift cards get paid for before they get spent, and they arrive in the hands of someone who has never bought from you. Two useful things at once, for a feature most small shops never switch on.
Manage
Stock, orders, returns, customers, and who on your team can do what.
Advanced shipping rules: charge the right postage on every single order
Flat-rate postage loses you money on heavy orders and loses you sales on light ones. Orbit works out the right price at checkout from weight, basket value, product type, postcode, even the day of the week.
Stock control: know what you have, where it is, and why the number changed
Nobody thinks about stock control until the Saturday they sell the last one twice. Every location counted separately, and every change traced back to whoever made it.
Returns: the part of the sale everyone forgets to design
Every shop plans the sale. Almost nobody plans the return, so it ends up living in your inbox. This is the version that does not.
Grow
Getting more out of the visitors you already have.
Discounts: how to run offers that grow the basket instead of shrinking the margin
Minimum spend, usage caps, customer eligibility and a maximum discount ceiling. The controls that decide whether a promotion makes money or just gives it away, and how to set them.
Abandoned carts: the orders you already won and then lost
Someone filled a basket, started checkout, then the phone rang. One automatic email brings a share of them back, and you can see exactly what it earned.
Payments
Taking the money, and knowing where it went.
After comparisons and how-to articles instead? They’re on the blog.
Free to start
Launch the store you’ve been meaning to build.
Free to start, fair to stay, and built by people who have been in your shoes.