Built around
your business.
The Enterprise plan covers the numbers — unlimited staff accounts, 1TB storage, priority hosting, a built-in B2B suite. The rest is a conversation: tell us what you're running on today, what's not working, and what you need built.
How enterprise works here
A plan, plus a partnership.
Enterprise at Orbit is two things. A plan with the limits removed — the numbers below are yours from day one. And an engagement scoped around your business: custom integrations, migration from a legacy platform, contractual SLAs, ongoing development capacity from our in-house team. No pre-packaged bundle. No feature you didn't ask for and don't need.
Unlimited
staff accounts
Unlimited
products
1TB
file storage
Priority
hosting tier
Enterprise stores also get the black admin theme. Not a productivity feature — it just looks the part.
What we bring
The platform, and the team behind it.
A flexible platform
Start from the same fast admin and catalogue tools every Orbit merchant uses, then tailor what you need — custom workflows, integrations with your ERP, PIM, or OMS, specific compliance requirements, data residency in one of 4 global regions. We'll scope it with you.
A dedicated account manager
You get a single point of contact from day one, not a support queue. They know your setup, your priorities, and your team. Fast decisions, no ticket ping-pong.
Custom development, in-house
Our own team builds features, integrations, and storefront work that goes beyond the standard platform. Scope, timeline, and price are agreed in writing before any code is written — you're not paying retainer fees for capacity you don't use.
Compliance, tailored
PCI DSS Level 1 is built into the platform. Beyond that, if you need specific compliance standards, data residency requirements, or formal audit support, we'll work them into the scope.
B2B & wholesale
Sell trade, properly.
The B2B suite is part of the Enterprise platform, not a bolt-on app. Run wholesale alongside retail from the same admin — same catalogue, same orders, different rules per company.
Company accounts
One company, many buyers. Multiple contacts and delivery locations under a single account — each buyer orders against the company, and you see the whole relationship in one place.
Custom catalogues & price lists
Show each company the catalogue and prices you've agreed with them. Per-company price lists keep trade pricing private while your retail storefront stays retail.
Minimum order quantities
Set minimum quantities per product so wholesale orders arrive at wholesale volumes — no single-unit orders slipping through at trade prices.
Payment terms & invoicing
Net-30 and net-60 payment terms with B2B invoicing handled through Stripe. Trade customers order on account; you invoice and reconcile without leaving the platform.
Security & compliance
Built for your security review.
The answers your infosec and finance teams will ask for, up front.
PCI DSS Level 1
Payments run on Orbit Payments, our Stripe-powered payment infrastructure, certified to PCI DSS Level 1.
Two-factor authentication
TOTP-based 2FA with backup codes, available to every staff account on your team.
Audit logs, exportable
A full audit trail of admin activity, with export for compliance reviews and internal investigations.
Granular roles & permissions
Role-based access with core, optional, and forbidden permission tiers — staff see exactly what their job needs, nothing more.
UK hosting on AWS
Hosted on AWS in London by default, with 4 global regions available where data residency demands it.
Contractual SLAs
Response times, escalation paths, and availability arrangements agreed per contract — in writing, not on a marketing page.
How it works
From first call to launch.
Introductory call
Tell us about your business, your current platform, and what's not working. 30 minutes, no pitch deck.
Tailored proposal
We scope the platform configuration, custom work, SLAs, and pricing specific to your business. No templates, no pre-packaged bundles.
Onboarding and launch
Migration assistance, dedicated account manager from day one, and custom development handed over to your team with documentation.
Custom development
Beyond what the platform ships with, we build it.
Custom integrations, bespoke storefront features, multi-region pricing rules, legacy platform migrations. Our in-house team scopes the work, agrees the price and timeline with you up front, and builds it.
See how it worksEnterprise questions, answered.
The honest answers on scope, pricing, migration, and ownership — from the team you'd actually work with.
Let's talk about your business.
Tell us what you're working with. We'll tell you what we can build around it.