The ecommerce platform for startups. Solo is £25 a month, ex VAT, and the page builder, blog, discounts, gift cards, analytics and abandoned-cart emails are already in it. One login, one bill, and 14 days to take a test order before your first invoice.
Solo, £25 a month or £225 billed yearly (£19 a month), ex VAT.
Unlimited products and bandwidth
Included on Solo from day one
Product import from a CSV
Shopify and WooCommerce files
Free certificate on every domain
Set up for you when you connect it
Card payments built in
No separate transaction fee
Abandoned-cart emails on Solo
Sent on the delay you set
No bill until you pick a plan
Your shop and data are kept
Day 1
Unlimited products and bandwidth
Included on Solo from day one
Product import from a CSV
Shopify and WooCommerce files
Day 2
Free certificate on every domain
Set up for you when you connect it
Day 3
Card payments built in
No separate transaction fee
Day 9
Abandoned-cart emails on Solo
Sent on the delay you set
Day 14
No bill until you pick a plan
Your shop and data are kept
Pick a theme, add your first products and take a test order inside the trial.
Both routes start with the same 14 days, no card.
Drag-and-drop page builder
Free themes and a blog included
The page builder, the blog and free themes come with the plan, so the first evening goes on your shop rather than on a shopping list of add-ons.
Drag sections and elements onto a page and watch it change as you build. No code, and nothing to install.
Start from a free theme such as Starter, or buy a premium one outright in the theme store. Either way you set the colours and fonts once in the editor.
Posts with tags, each with its own page title and meta description, on your domain beside your products. No second subscription, no second login.
Titles and descriptions on every page, a sitemap that keeps itself up to date, and a redirect importer for the links you already have.
No apps needed for the basics
Cart recovery, discounts and gift cards
Four things a new shop often ends up buying as separate apps. On Orbit they come with Solo, from the first day of the trial.
Switch it on and a shopper who leaves checkout after typing an email gets your reminder 1, 2, 4, 6, 12 or 24 hours later. It is on Solo, not a higher tier.
Percentage or money off the order, or free delivery, with a minimum spend, start and end dates and a limit on the uses.
Sell gift cards from your shop or issue one from the dashboard, with each card’s balance tracked by its code.
Gross sales, orders, average order value and returning customer rate, each against the previous period, from your first order.
A one-person shop cannot be logged in all day. These six things happen whether you are or not.
The reminder goes out on the delay you set, and its link brings the shopper back to the basket they left.
The order confirmation, the shipped email and tracking updates send themselves, with your logo and colours.
Each order reserves its units and the available count goes down with it. At zero the button reads Out of Stock.
The sitemap lists each product you publish, and changing a product’s address adds its 301 redirect for you.
Your shop runs on AWS in London, with a free certificate on every domain you connect.
New features reach your store as soon as they ship. There is no server to patch and no software of your own to update.
The numbers a careful founder wants before typing an email address.
Solo
Solo is built for one person: the owner’s login is the plan’s seat, and staff accounts come with Team and above. Products and bandwidth are unlimited, and storage is 100GB.
Card rates
UK personal Visa and Mastercard cost 2% + 25p on Solo, 1.7% + 25p on Team and 1.5% + 25p on Pro. Orbit’s share is inside the card rate, so there is no separate transaction fee. Business, corporate, European and Amex cards have their own rates, on the payments page.
Moving in
Upload the products CSV and the columns map themselves for Shopify and WooCommerce exports. A file from another platform needs a spreadsheet pass into Orbit’s sample layout first, then the column mapper matches the rest. Customers, orders, categories, brands, blog posts and redirects have their own importers.
Delivery
Connect your own Royal Mail, DPD, Yodel or Parcelforce account and buy, print or void labels from the order, with the tracking number on the order and the customer’s order page. Zones, weight bands and conditional rates are set in Settings.
Nebula
Every plan carries a monthly Nebula allowance, Solo included. If you run out, a Scale plan swaps it for a bigger one.
The trial
Signing up starts a 14-day trial with no card on file. Build the shop, import products and take a test order. When the 14 days are up, pick a plan and add a card to carry on. Without a card nothing is charged: your data is kept, and the shop picks up where it left off once you choose a plan.
Prices exclude VAT. The rate for every card type is on the payments page.
Solo is £25 a month, or £19 a month billed yearly. Team and Pro add seats, storage and a lower card rate; Enterprise adds trade accounts, the operations tools and a checkout you design.
£19
a month, billed yearly, ex VAT
Included: Cart recovery, gift cards, discounts, blog and analytics
14 days free, no card
£64
a month, billed yearly, ex VAT
Included: Cart recovery, gift cards, discounts, blog and analytics
14 days free, no card
£187
a month, billed yearly, ex VAT
Included: Cart recovery, gift cards, discounts, blog and analytics
14 days free, no card
£749
a month, billed yearly, ex VAT
Included: Cart recovery, gift cards, discounts, blog and analytics
14 days free, no card
Team has 10 staff accounts and 300GB of storage, Pro 40 and 500GB with priority support. Every feature and the plan it starts on is on the features page.
Team and up
Staff accounts
Solo is the owner’s own login, and staff accounts come with Team and above: 10 on Team at £85 a month, and 40 on Pro.
No card
The trial
The 14 days are free with no card on file, and after that the shop is £25 a month on Solo, the smallest plan.
London
Hosting
Every store runs on AWS in London, with a free certificate on every domain you connect.
Three exports from the shop you have now. Our guide to moving from Shopify takes a small store through it in a weekend.
Products
Export your products from Shopify or WooCommerce and the import recognises the columns. Images come across by their web addresses, so keep the old shop online until the import has fetched them.
People and orders
Customers and past orders import from CSV through the column mapper, and each past order joins the customer with the same email address. Leave Reserve stock switched off when you bring in past orders.
Links
Shopify product handles are kept, /collections/ links redirect to /categories/ on their own, and the redirect importer takes the rest from a CSV, WooCommerce product pages included.
Trials, fees, moving in and what happens when you grow.
Pricing
The four plans, the card rate on each and the yearly prices.
See the pricingCart recovery
The reminder, the delay and the restored basket, in detail.
See cart recoverySwitching
Dated, sourced comparisons with the platforms founders usually start on.
See the comparisonsBuild the shop, take a test order and switch cart recovery on inside the trial. Nothing is charged until you pick a plan.
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