Emails that look like your brand.
Order confirmations, shipping updates, password resets, the welcome email — 48 transactional templates built in, every one editable in your logo, colours and voice.
Email customisation
Every email your store sends, in your voice.
Edit without touching code
Change colours, images, layout and copy with clicks, and write your own subject line per template. Preview before you save. Prefer code? Switch to the raw-HTML editor for full control.
Keep customers in the loop
Order confirmed, order shipped, order cancelled — plus the returns process from request to refund. Every step of the order, in your voice and on brand.
Welcomes, resets, the lot
Welcome emails, password resets, subscription updates. All the small emails that usually look generic — now they look like you sent them.
Stuck on the wording? Ask Nebula
Orbit’s built-in AI can draft a template’s content or sharpen a subject line from a short brief. You stay editor-in-chief — review, tweak, save.
The library
48 templates, zero blank pages.
Every email a store needs to send is already written and wired up. You restyle and reword — you never start from nothing.
Orders
Customers
Subscriptions
Returns
Recovery & alerts
Gifting & digital
A sample of the set — 48 templates in total, each with its own subject line and notification routing.
What you can change
If you can edit a doc, you can edit this.
Drop in your logo. Pick your brand colours. Rewrite the copy the way you actually speak to customers. Preview it. Save. Every automated email from your store now looks like you sent it.
Delivery that just works
Emails that actually land, not get lost.
Send from your own domain. Preview before you send. Let Orbit do the actual sending so you don’t have to think about mail servers.
Send from your own domain
Set a custom sender name and address — orders@yourstore.com, not a generic sender — plus a reply-to that goes where you actually read mail. We walk you through the DNS verification so the inbox trusts you.
Delivery is built in
You don't plug in a separate email provider or fight with mail server settings. Orbit sends your transactional emails for you from day one — and you can route notifications by category to the right people.
Test it on yourself first
Send a test of any template to your own inbox before a customer ever sees it — check it in Gmail, Outlook or Apple Mail, then put it live.
Works with the rest of Orbit
Email is how you get the sale back.
The abandoned cart recovery email is one of the 48 built in. Orbit sends it automatically on a delay you choose, with a link back to the cart and an optional discount code — without you lifting a finger.
See abandoned cart recoveryFAQ, answered.
Straight answers on what you can customise, how delivery works, and where this stops.
Your next order confirmation could look like you.
48 templates are waiting in your dashboard from the moment you sign up — restyle the ones that matter first.