Order confirmations, shipping updates, password resets, the welcome email — every automatic email your store sends, edited in your logo, colours and voice.
Email customisation
Visual editor
Change colours, fonts, images, layout and copy with clicks. Preview on desktop and mobile before you save. If you want full control, drop into the HTML.
Order emails
Order confirmation, payment received, shipping notification, delivery confirmation, refund notices — every step of the order, in your voice and on brand.
Account emails
Welcome emails, password resets, email verification, account updates. All the small emails that usually look generic — now they look like you sent them.
Merge fields
Drop in the customer name, order number, tracking link, line items and more. Orbit fills them in when the email goes out — nothing to copy-paste.
What you can change
Drop in your logo. Pick your brand colours. Rewrite the copy the way you actually speak to customers. Preview it. Save. Every automated email from your store now looks like you sent it.
Delivery that just works
Send from your own domain. Preview before you send. Let Orbit do the actual sending so you don’t have to think about mail servers.
Set up orders@yourstore.com (or whatever address you like) instead of a generic sender. We walk you through the DNS setup so the inbox trusts you.
You don't plug in a separate email provider or fight with mail server settings. Orbit sends your order and account emails for you, reliably, from day one.
Preview every template on desktop and mobile inside the editor, and fire a test email to your own inbox before it ever reaches a customer.
Works with the rest of Orbit
Around seven in every ten carts get abandoned. Orbit sends a timed sequence of recovery emails — their cart, their items, a link back — without you lifting a finger.
See abandoned cart recoveryStraight answers on what you can customise, how delivery works, and where this stops.