Set the schedule. Orbit runs the billing.
Sell subscription products billed weekly through annually, with trials, setup fees, and pause controls per plan — no plugins, no separate billing app, no extra monthly fee.
Subscription management
Subscriptions, built in.
Five cadences, your choice
Bill weekly, monthly, quarterly, semi-annually, or annually. Offer one cadence per plan or several side by side — a coffee club and an annual wholesale contract can live in the same catalogue.
Every subscription at a glance
See every plan with its status, next billing date, customer details, and full payment history — all in one view, no exports needed.
Pausing, with limits you set
Pause any subscription from your dashboard and cap how long a pause can last per plan. No charges run while paused; billing picks up again on the next cycle when it resumes.
Trials, setup fees, and discounts per plan
Give each plan its own price, a free or paid trial, an optional setup fee, and a percentage or fixed discount. Update plans without disrupting existing subscribers.
Billing & recovery
Built for the months a card bounces.
Automatic billing, past-due flags, and a payment-failed email the moment a charge bounces. Every charge runs through Orbit Payments, so subscription revenue shows up in the same payouts as everything else.
Charges go out on each billing cycle on their own — weekly through annual. No manual invoicing, no chasing; recurring revenue stays recurring.
When a charge fails, the subscription is flagged past due and the customer gets a payment-failed email automatically. Nothing churns out silently while you're not looking.
Charge a one-off joining fee on top of the first cycle — for a starter kit, onboarding, or installation. Set it per plan, change it any time.
Set a trial price and a trial length per plan. Free trials take the friction off signup; paid trials filter for customers who mean it.
Pause a subscription instead of losing it. You set the maximum pause length per plan, and billing resumes on the next cycle when it's lifted.
Monthly recurring revenue, churn rate, and trial conversion — the three numbers a subscription business lives on, tracked without spreadsheets.
Activated, renewed, paused, cancelled, expired, payment failed — each event sends its own email, drawn from the 48 transactional templates built into Orbit.
Attach a percentage or fixed-amount discount to any plan — reward annual billing, run a founding-member rate, or sweeten a winter cadence.
The lifecycle
Every status has a home — and an email.
From first trial to final cycle, each stage is tracked in the dashboard and announced to the customer automatically. No one wonders why they were charged.
Free or paid — you set the trial price and the number of days. Billing starts when it ends.
Sends: Activation email
Charges run automatically on the plan’s cadence, from weekly to annual.
Sends: Renewal receipt
No charges while paused. You control the maximum pause length per plan.
Sends: Pause confirmation
A failed charge flags the subscription instead of silently cancelling it, so you can act.
Sends: Payment-failed notice
Closed subscriptions keep their full history for reporting and win-back later.
Sends: Cancellation or expiry notice
Questions, answered.
Billing cycles, failed payments, pausing, and what we don't promise yet. If yours isn't here, the help centre has more.
Your first plan can be live this afternoon.
Subscriptions are included on every plan — no billing add-on to buy, no card needed to start.