Automatically remind customers who left items in their cart. Recover lost sales with perfectly timed emails — no manual follow-up required.
Abandoned cart recovery dashboard screenshot
Cart recovery
Automated email sequences
Set up a series of recovery emails that send automatically after a cart is abandoned. Configure timing, frequency, and content for each step.
Personalised content
Every recovery email includes the exact products the customer left behind — with images, prices, and a one-click link back to their cart.
Incentive triggers
Offer a discount code in the second or third email to give hesitant shoppers the final push. Set rules so incentives only fire when needed.
Performance dashboard
Track recovery rate, revenue recovered, email open rates, and click-through rates. See exactly which emails convert and which need tuning.
Recovery intelligence
Optimised timing, on-site interventions, and full revenue attribution — so you know exactly what your recovery strategy is worth.
Orbit analyses your store's data to recommend the best time to send each recovery email. Default sequences are pre-configured based on industry benchmarks.
Identify when a customer is about to leave and trigger on-site recovery — like a last-chance popup with a small discount or free shipping offer.
Every recovered order is tagged and attributed to the recovery campaign. See exactly how much revenue abandoned cart emails are bringing back.
Common questions about abandoned cart recovery, email sequences, and conversion optimisation in Orbit.