Cards
Card payments, always on.
Block a network you do not want to take, such as American Express or Discover, and it is refused at checkout.
- Visa
- Mastercard
- American Express
- Discover
- Block a network
Orbit Payments
Know what every
card sale costs
before you make it.
Orbit Payments runs on Stripe inside your Orbit dashboard. Card, Apple Pay, Google Pay and Klarna are on from the start, every card rate is published by plan, and the checkout keeps shoppers on your pages until the card step.
On every plan from £25 a month
A £346.00 sale of a Ventra Mesh Task Chair costs £6.13 on Team at 1.7% + 25p, and £339.87 reaches your balance.
The same £346.00 sale on each plan
| Category | Card fee |
|---|---|
| Solo | £7.17 at 2% + 25p |
| Team | £6.13 at 1.7% + 25p |
| Pro | £5.44 at 1.5% + 25p |
Transactions
AmountEmail addressDateStatusPayment method
Export| Date | Status | From | Amount |
|---|---|---|---|
Wallets on from day one
Apple Pay and Google Pay
Payouts on your schedule
- Runs on Stripe, managed in Orbit
- Rates published for every card type
- Apple Pay, Google Pay and Klarna from day one
- Nothing on top of the card rate
What a sale costs
The rate for every card type, plan by plan.
When a customer pays by card in pounds, the rate for your plan is the whole cost of taking the payment. Stripe’s fee and our share are both inside it, nothing is added per order, and Enterprise pays the Pro rate.
| Card type | Solo£25 a month | Team£85 a month | Pro£249 a month | Enterprise£999 a month |
|---|---|---|---|---|
| UK card rates (personal Visa and Mastercard) | 2% + 25p | 1.7% + 25p | 1.5% + 25p | 1.5% + 25p |
| UK business and corporate card rates | 3.3% + 25p | 3% + 25p | 2.8% + 25p | 2.8% + 25p |
| Amex card rates (UK issued) | 2% + 25p | 1.7% + 25p | 1.5% + 25p | 1.5% + 25p |
| European card rates | 3% + 25p | 2.7% + 25p | 2.5% + 25p | 2.5% + 25p |
| International card rates (outside Europe) | 3.65% + 25p | 3.35% + 25p | 3.15% + 25p | 3.15% + 25p |
- A £346.00 sale costs £7.17 on Solo
- £6.13 on Team
- £5.44 on Pro and Enterprise
What else each plan includes
Rates checked 23 September 2026. If a customer pays in another currency, Stripe converts the payment to pounds and charges its own conversion fee on top.
Secure card step built in
No card numbers on your site
Checkout
Your checkout, then a secure card step.
Customers give their details on your shop’s own pages. The card itself is taken on Stripe’s secure page, and they come straight back to your shop’s order page.
Your pages first
Contact, address and delivery are collected on your storefront, in three short steps or on one page. You choose in Settings > Checkout customisation and it applies to every checkout the moment you save.
The card step on Stripe’s page
Choosing “Card or digital wallet” sends the shopper to Stripe’s hosted page for the card, Apple Pay, Google Pay or Klarna. Card numbers never touch your store or ours.
Wallets where the shopper has them
Apple Pay appears in Safari on a device with a card registered, Google Pay in Chrome with a saved card. Stripe decides per shopper, so nobody is shown a button that will not work.
Back to their order
After paying, the shopper lands on their order in your shop, marked Paid, with its number and amount. The order is only made once the payment goes through, so a card step left halfway leaves no unpaid order behind.
Payments managed in Orbit
Balance, transactions and payouts
Inside Orbit
Every payment, refund and payout, with no second login.
Orbit Payments is a Stripe account that lives inside your Orbit dashboard. There is no separate Stripe login; the Payments menu shows the balance, every transaction and every payout.
Refund from the order
Full or partial, on the order’s own refund page, and the money goes back to the original payment method.
Disputes in the same place
When a customer disputes a payment, the Transactions page shows it and you answer it there, with the evidence Stripe asks for.
Payouts on your schedule
Change the schedule from the Payouts page and use an instant payout where Stripe offers one on your account. Every payout opens into the charges, refunds and fees behind it.
Set-up inside the dashboard
Verification and bank details go into an embedded Stripe form under Settings > Payments. A sole trader is not walked through company paperwork, and if Stripe later needs a document from you, a banner in the dashboard says so, with the deadline, before payouts are paused.
Ways to pay
On from day one, or one switch away.
Card, Apple Pay, Google Pay and Klarna are switched on when your account is connected. The rest are a switch in Settings > Payments, and appear at checkout where Stripe offers them for your account.
Wallets
Apple Pay and Google Pay from the start.
Both are switched on when you connect. Link, PayPal, Revolut Pay and Amazon Pay can be switched on where Stripe offers them for your account, and each one shows at checkout on the devices that support it.
- Apple Pay
- Google Pay
- PayPal
- Revolut Pay
- Amazon Pay
- Link
Pay later
Klarna on from day one.
Klarna is switched on with your account, and Clearpay can be switched on where Stripe offers it. The customer pays in parts; you are paid up front, less the pay-later rate.
- Klarna
- Clearpay
Refunds
Refund from the order, on one page.
Pick the items, a delivery amount or a sum of your own, add a reason, and the money goes back to the original payment method. Each refund is listed in the payout it comes out of, beside the charges and fees.
- Full or partial
- Refund all
- Reason and notes
- Original payment method
Bank and offline
Bank transfer, cash on delivery, cheque, or a method of your own.
Show your sort code and account number or IBAN, limit a method to a country or a delivery option, and set unpaid orders to cancel themselves after the number of days you choose. Bacs Direct Debit and bank transfer through Stripe can be switched on where offered.
- Bank transfer
- Cash on delivery
- Cheque
- Custom method
- Auto-cancel unpaid orders
- Bacs Direct Debit
Phone orders
Create the order, send the invoice, get paid on the same secure page.
An order you take by phone or build as a draft gets an invoice email and a payment link that lasts seven days. The customer pays through the same Stripe step as everyone else.
- Send invoice
- Payment link
- Seven-day link
- Draft orders
Runs without you
The parts of getting paid you never touch.
Six things that happen on their own once Orbit Payments is connected.
3D Secure when the bank asks
Stripe’s page runs the card issuer’s extra check only when the issuer requires it, and the result is recorded against the payment.
VAT invoices on payment
If you are VAT registered, the customer’s VAT invoice is emailed the moment the payment is captured.
Refunds go back the way they came
A refund returns to the original card automatically; you never ask a customer for bank details.
Payouts land on schedule
Your balance is paid to your bank on the schedule you set, with each payout itemised into charges, refunds and fees.
Unpaid offline orders tidy themselves
Set a deadline per offline method and orders nobody paid are cancelled for you, checked every hour.
A warning before payouts stop
If Stripe needs a document or a detail from you, a banner in your dashboard says so with the deadline, rather than an email you might miss.
Pricing
Every plan takes cards. Only the rate changes.
The plan is the monthly cost and the card rate is the whole cost of each card sale in pounds.
Solo
Included from here£19
a month, billed yearly, ex VAT
Included: Orbit Payments at the published card rate
14 days free, no card
Team
£64
a month, billed yearly, ex VAT
Included: Orbit Payments at the published card rate
14 days free, no card
Pro
£187
a month, billed yearly, ex VAT
Included: Orbit Payments at the published card rate
14 days free, no card
Enterprise
£749
a month, billed yearly, ex VAT
Included: Orbit Payments at the published card rate
14 days free, no card
Compare every plan
UK personal cards: 2% + 25p on Solo, 1.7% + 25p on Team, 1.5% + 25p on Pro and Enterprise. Every other card type is in the rate table above.
Built in
The card gateway
Orbit Payments is a Stripe account created and managed inside your dashboard, and bank transfer, cash on delivery and your own offline methods run alongside it.
Stripe’s page
The card step
The card, wallet or Klarna step happens on Stripe’s hosted page, then the shopper returns to your site. Details, delivery and the order page they come back to are yours.
Stripe’s rules
What you can sell
Orbit Payments takes payment for everything within Stripe’s rules for businesses, set out in full in our Acceptable Use Policy.
FAQ
Payments, answered.
Rates, the card step, payouts, refunds, disputes and what you can sell, in plain words.
Related
More on getting paid.
Finance
Payouts, VAT invoices and tax
Every payout itemised, VAT invoices emailed on payment, and starting tax rates for the UK, EU, US, Canada and Australia.
Pricing
Every plan, side by side
Each plan’s limits and features in one table, and the things that cost extra.
Security
Two-factor sign-in and the activity log
How the dashboard, the storefront and your customers’ data are protected.
Orbit Payments on every plan
Take card payments at a rate you already know.
Connect Orbit Payments from Settings, and the rate for your plan is the whole cost of each card sale in pounds. Solo is £25 a month after the trial, with nothing on top of the card rate.