Profiles, tags, and rule-based segments — all built in. No third-party CRM to wire up, no extra subscription on top of your store.
Customer management
Customer profiles
Each customer gets a profile with their orders, addresses, tags, and notes — plus lifetime spend and average order value. No separate CRM tab to check, it's all right there.
Search & filter
Search by name, email, or phone. Filter by tag, segment, or spend. Combine them to pull up exactly who you need — without scrolling a list of thousands.
Manual creation
Take an order over the phone, add a wholesale account, or pre-load contacts you already have. Capture the details — addresses, tax setup, tags — so they are ready the moment an order comes in.
Tags
Label customers however makes sense for your business — VIP, wholesale, at-risk, needs follow-up. Tags are searchable and filterable, so you can act on them in one click.
Segmentation & insights
Segments that update themselves, lifetime value on every profile, notes only your team can see — the kind of CRM work most stores pay a separate tool for.
Build segments with conditions like "spent over £500" or "no order in 90 days". They update themselves as customers move in and out — no manual list maintenance.
Every order a customer has placed sits on their profile — status, total, date, one click to the full order. No jumping between screens to piece it together.
Total spend, average order value, and how often they order — visible on every profile. Spot your best customers without running a report.
Multiple shipping and billing addresses per customer, with a default set for checkout. Useful for wholesale buyers and anyone shipping to more than one place.
Export the full list or any filtered view to CSV. Use it for email tools, your accountant, or just to keep a copy of your own data.
Bringing customers across from your current platform or a spreadsheet? Map your columns once, import, and tags and addresses come across intact.
Leave notes on a customer profile only your team can see — a delivery preference, a complaint to follow up on, whatever you need to remember next time they order.
Orders, returns, marketing emails, address changes — all on one timeline. Useful when a customer calls and you need the story in 10 seconds.
Segments, imports, tags, GDPR — the questions that come up most often.