EKM now sells one plan, Evolve, at £327 + VAT a month with an ecommerce manager (checked 21 July 2026). Orbit is a self-serve EKM alternative from £25 a month.
Solo is £25 a month (£19 billed yearly), ex VAT. Still on an older EKM plan, or weighing Evolve? The move is the same. How switching works
Add the Brixworth Monitor Bracket at £59, in Accessories
Brixworth Monitor Bracket
An assistant on every plan
Nebula adds products and finds orders
Your shop keeps trading while you test. Export products, customers and orders from EKM’s Import/Export System, shape the product file in a spreadsheet, import a copy on the 14-day trial and move the domain only when the new shop is right. Solo is £25 a month.
Opens the monthly bill below.
The EKM plan you would move to, beside Orbit Solo. Same shop, same cards, same month.
The sum assumes £5,000 of sales a month, about 200 orders, UK personal cards through each platform’s own payments at the published rate, monthly billing, prices ex VAT.
The one plan on sale.
Total a month
£437.00
Billed monthly, + VAT, after the half-price first three months.
The same shop, the same cards.
Total a month
£175.00
Billed monthly, ex VAT. Support by email and live chat from the first day of the trial.
The importers, the page builder and Nebula are on every plan. Plans differ by seats, storage, the card rate and the Enterprise extras (a dedicated account manager among them), never by how much you sell.
£19
a month, billed yearly, ex VAT
Included: Nebula, the page builder and the importers
14 days free, no card
£64
a month, billed yearly, ex VAT
Included: Nebula, the page builder and the importers
14 days free, no card
£187
a month, billed yearly, ex VAT
Included: Nebula, the page builder and the importers
14 days free, no card
£749
a month, billed yearly, ex VAT
Included: Nebula, the page builder and the importers
14 days free, no card
Product import with a preview
Nothing is written until you say so
EKM’s Import/Export System hands back your products, categories, image lists, customer details and orders. The product file gets a spreadsheet pass first, then the column mapper matches the columns it recognises, you set the rest, and the redirect importer keeps your old links working.
EKM’s product export has no Handle, Status, Is Physical or Is Taxable column, and Orbit needs all four. Add them, give each variant a row with its options in Orbit’s option columns, put a product’s image addresses in one Image URL cell, separated by commas, and its category names (without EKM’s Home > path) in a Categories column. The sample CSV in the import dialog shows the layout.
Upload the CSV or Excel file, up to 100MB. The mapper matches the columns it recognises; you pick a field for the rest and check what it guessed. It names any required field still missing, and shows your first product before anything is written.
Customer details and past orders come out of the same system. Each has an importer with a column mapper of its own, orders go in as CSV, and each past order joins the customer with the same email address.
List your old EKM paths (each address from the / after your domain) beside the new ones in a two-column file and upload it to the redirect importer before you move the domain. Rename a product later and Orbit adds the redirect for you.
Carrier labels from the order
Royal Mail, Evri, DPD, Yodel and Parcelforce
With Evolve, EKM’s ecommerce manager and design support are part of the price. On Orbit you or your staff do the running, from one dashboard, with Nebula to do the typing when you ask.
Buy a Royal Mail, Evri, DPD, Yodel or Parcelforce label from inside the order through Orbit Shipping, or use your own Royal Mail, DPD, Yodel or Parcelforce account. The tracking number lands on the order and goes out in the customer’s despatch email.
Build pages in the page builder from a free or premium theme, or paste your current shop’s address into Nebula and it drafts sections in your colours and fonts.
Ask it to add a product, open the page builder or find an order, and it does the typing, with a monthly allowance on every plan.
Email and live chat on every plan, Solo included. Enterprise adds a dedicated account manager, at £999 a month.
Most of the work is the product file, and you do it on the trial while EKM keeps selling. Nothing on EKM changes until the last step.
14 days, no card. Your EKM shop keeps trading while you test.
EKM hands products back as CSV under 500 products and XLSX above, and Orbit takes either. Add Handle, Status, Is Physical and Is Taxable, put variants in Orbit’s option columns, image addresses in one Image URL cell and category names in a Categories column, then check the mapped columns and the first product before you import.
Export customer details and orders from the same system and line up their columns in their own mappers, orders as CSV. Each order joins the customer with the same email address.
Pick one of our free or premium themes and shape it in the page builder, or paste your EKM shop’s address into Nebula and it drafts sections in your colours and fonts.
Switch on Orbit Payments, connect PayPal if you use it, and set up labels through Orbit Shipping or your own Royal Mail, DPD, Yodel or Parcelforce account.
Upload your old-to-new path list to the redirect importer, point the domain in a quiet hour, and keep EKM online for a fortnight as a safety net and until every image has been fetched.
Orbit’s figures come from its pricing data; EKM’s are what its own pages said on the date below.
| Orbit Commerce | EKM | |
|---|---|---|
| Who runs the shop | You, in the dashboard, with Nebula for the typing | You, with a dedicated ecommerce manager and design support |
| Entry plan | Solo £25 a month (£19 billed yearly) | Evolve £327 + VAT a month, half price for three months |
| Plans above it | Team £85, Pro £249, Enterprise £999 a month | None; pricing may vary by business size |
| UK personal cards | 2% / 1.7% / 1.5% + 25p | EKMPay from 1.4% + 20p, plus VAT |
| Platform fee on sales | Nothing on top of the card rate | None with EKMPay |
| Support | Email and live chat on every plan | A dedicated ecommerce manager on the plan |
| Changing your site | You, in the page builder; Nebula drafts sections | EKM’s design support, included |
| Your data out | Products, customers, orders and more as CSV, any time | Products, categories, image lists, customers and orders |
| Worth checking | Four plans, from £25 a month | One plan only, £327 + VAT a month after month three |
| Free trial | 14 days, no card | 14 days |
EKM prices and features checked 21 July 2026 against ekm.com/pricing (opens in a new tab) and support.ekm.com, read 15 September 2026. EKM is a trademark of its owner. Figures exclude VAT unless stated. Spotted something out of date? Tell us.
Sort them in week one of the trial, while EKM keeps selling.
Your EKM export
Products come out of the Import/Export System as CSV under 500 products and XLSX above, with categories, image lists, customer details and orders beside them. Product images travel as web addresses, so keep EKM online until the import has fetched them.
Who does the work
Orbit is self-serve. Email and live chat support are on every plan, the migration call is free, and Enterprise adds a dedicated account manager. Day to day, you or your staff are at the keyboard.
Trade customers
Company accounts and per-company price lists come with Enterprise at £999 a month, with a dedicated account manager beside them.
A Nebula draft
Your pages
Paste your EKM shop’s address into Nebula and it drafts sections in your colours and fonts, or start from a free or premium theme in the page builder.
Email and live chat
Support
On every plan from the first day of the trial, with a free migration call before you move and a dedicated account manager on Enterprise.
Export any time
Your data
Products, customers, orders, inventory, categories, redirects and blog posts export as CSV from the dashboard whenever you like, and monthly billing has no long contract.
Cost, what moves, rankings, help, cards, and how to leave again.
Products
The importer, the column mapper and the first-product preview, on every plan.
See productsNebula
Ask it to add a product, draft a page from your current shop’s address, or find an order.
See NebulaPricing
Solo, Team, Pro and Enterprise, monthly or yearly, and what each one includes.
See the pricingGive the product file its spreadsheet pass, import a copy on the trial and click round every product. Point the domain when it is right; EKM keeps selling until you do.
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